Terms & Conditions

about your order

All items in this shop are handmade or handprinted in limited editions. Since it is
handcrafted each item may have differences, like little misalignments, relief
in paper and difference in colour. Please note that the colours in the pictures
might differ from the real object.

payment

You can pay
your order with Paypal.If you do not have Paypal and still wants to purchase
goods please send us an email to rosa@illustrosa.com and we will provide you other payment options.

shipping policies

All orders
are shipped from the Netherlands, using PostNL. Once you purchased your order,
processing will take up to 4 business days. Delivery will take 1-6 business
days, depending on where you live. Illustrosa.com does not take responsibility
for any shipping delays.

Shipping
Free
shipping worldwide! No shipping costs are calculated, unless stated otherwise.
When combined with two other mini prints or any larger print, shipping will be
free.

When you’re ordering outside of the EU, please be aware that you may receive
additional export charges. Illustrosa.com does not cover any of these
additional charges, you are responsible for overseas customs clearance and
taxes!

All items are wrapped with great care, in a sturdy plastic free packaging. When
your order arrives damaged, please do not hesitate to get in contact!

All items are shipped with tracking information, so you’ll be able to track its
whereabouts. When the package seems to have gotten stuck somewhere, or lost,
please contact us asap.

copyright

All rights
of the products and illustrations bought via our webshop will remain the
property of illustrosa.com. Products of illustrosa.com may under no
circumstances be copied or used to produce or sell a new product/ copy.